2013 North Central Regional Caucus
Posted by David Brighton on February 24, 2013 · Leave a Comment
Annually, representatives from local chapters of the BMW CCA meet as a national caucus or as a regional caucus to discuss club issues, and 2013 was the year for the smaller regional meeting. This year the North Central Regional Caucus met in Detroit from January 18-20. The president of each local chapter, along with three other members of the Board of Directors, attend to discuss topics that are relevant to each local club as well as topics that are important to the BMW CCA. Topics that were discussed this year dealt with “customer satisfaction,” communication with our members, and what actions should be taken to provide a quality “member experience.”
A benefit of meeting in Detroit this year, attendees of the caucus, including the Iowa Chapter Board of Directors members David Brighton, Chris Kjellmark, Alison Bell and Nicole Smith, were able to attend the Detroit International Auto Show on Saturday evening. Since the host hotel was on the campus of Ford Motors, the group also had time to visit the Henry Ford Museum on Sunday afternoon before the late flight home.
Here is a photo of the board members with North Central Regional Vice President Michael Lingenfelter.